Shipping policy
Thank you for shopping with Celestial. Please review the information below regarding our shipping process.
All orders are processed and dispatched within 5 working days of being placed. Once your order has been shipped, you will receive a confirmation email with tracking information.
We currently ship within the United Kingdom only. All orders are sent using **Royal Mail via the Royal Mail Tracked 48 service. This service typically delivers within 2–3 working days after dispatch and includes tracking and delivery confirmation.
We offer free shipping on all UK orders.
Once an order has been dispatched, Celestial is not responsible for delays caused by the courier. If your parcel is delayed, missing, or has not arrived within the expected delivery window, customers should first contact Royal Mail using the tracking information provided. All shipments are sent with tracking and insurance.
If you experience any issues with your order, you may contact us at:
Please include your order number and relevant details so we can assist you as quickly as possible.